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Chongqing Leomed Technology Co., Ltd. company FAQ

FAQ
Q FAQs
Q1: Are you a factory or a trading company?

We are a clinical-focused medical solution provider with our own 3,000㎡ manufacturing facility in Chongqing — the Cyberpunk City. Our factory park is located right next to the Chongqing–Europe railway hub, giving us a unique logistics advantage that few suppliers can match.


Q2: Why should I buy from you rather than other suppliers?

Because we understand how it actually runs. Our team brings 15+ years of multinational healthcare experience — we speak your language, understand your clinical needs:

  • Practice-ready solutions for different clinical areas
  • Our own 3,000㎡ facility next to the Europe rail hub
  • ISO certified supply chain
  • 48-hour dispatch · 12–14 days to Europe by rail, 7–10 days to ASEAN
  • Ongoing clinical support, training coordination, and a partnership that grows as you grow

Q3: What certifications do your products have?

Our supply chain is built on ISO certified manufacturers. We try our best to provide product-specific certificates upon request. If you have specific regulatory requirements for your market, let us know — we’ll work with you to ensure compliance.


Q4: What is your minimum order quantity (MOQ)?

We offer flexible MOQs. We work with you to find the right balance based on your actual needs, product mix, and margin goals. Our aim is to keep your cash flow healthy while maximizing your profitability. Whether it's 1 carton or 1 container, we adjust to what makes business sense for you.


Q5: How long is the delivery time?

In-stock items ship within 48 hours.

Custom or bulk orders typically take 15–30 days depending on quantity.

For logistics, rail delivery to Europe takes approximately 12–14 days, and sea-rail to ASEAN takes approximately 7–10 days.

Chongqing‘s position as a rail-sea multimodal hub gives us a logistics advantage that many coastal suppliers cannot match


Q6: What after-sales support and training do you provide?

Beyond standard warranty, we offer:

  • Both online and onsite technical support and troubleshooting
  • Practice training coordination through our medical professional network
  • Academic exchange program access

We don‘t just deliver equipment. We help you build a department that works.

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